Product Selector
Click-to-answer questions guide you through selecting the right product for your application.
Your first point of contact for OGP accredited service is through your local OGP Representative. Click the “Find-a-Rep” icon to the right to find yours.
Keep your system in like-new operating condition with an on-site Priority Services maintenance agreement.
Hardware Maintenance Agreements (HMA) provide semi-annual preventive maintenance and calibration for each covered system.
HMAs are attractively priced compared to on-demand service, and qualify for a 15% discount on spare or repair parts and priority scheduling for emergency service calls.
Software Maintenance Agreements (SMA) provide for free periodic service pack updates for any and all systems at a single site, and access to priority services from OGP staff. SMA holders also qualify for big savings on measurement software upgrades.
HMA Priority Services are offered in three levels to match the measuring envelope and array of sensors to be certified on your system.Level 1 – Covers bench-top video systems with one standard sensor.
Level 2 – Covers mid-range floor model systems with up to two standard sensors or one advanced sensor.
Level 3 – Covers large travel floor model systems with up to two standard sensors or one advanced sensor.
All three levels include two on-site service visits per year by an ISO 17025-2005 certified Field Service Technician, including:
Additional sensors can be added to the HMA plan for a small additional fee.
| Standard Sensors | Advanced Sensors |
|---|---|
| Video | TeleStar Laser |
| TP20 or TP200 Touch Probe | Scanning Probe |
| TTL Laser | Feather Probe |
| DRS Laser | Rainbow Probe |
Preventive Maintenance
Preventive Maintenance includes confirming proper operation of the system motion, optics, lighting and sensors, recommended cleaning and service for all mechanisms, and backing up configuration and parameter files.
Motion
Optics
Lighting
Electronics
Sensors
Documentation
Calibration
System calibration includes performing a baseline as-found accuracy test for the X, Y and Z-axes, and a calibration of each axis using the recommended artifact.
Baseline
Calibration
Calibration Report
Software Maintenance Agreements provide for free periodic service pack updates for any and all OGP systems at a single site, and access to priority support services from OGP applications engineering staff. SMA agreement holders also qualify for big savings on measurement software upgrades.Want to Upgrade your Software? Become part of our Priority Software Maintenance Program for the best prices and the most up to date information.
Be the first to know about software updates, upgrades, and special offers that will keep your OGP system up and running at peak efficiency. Get rewarded for your loyalty with the lowest prices available on: Version Upgrades and Application Related Training.
SMA Features and Benefits
Save over 40% on Software upgrades with an SMA!
*Discounts may vary
